{ "version": "https://jsonfeed.org/version/1.1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://rocket.net/blog/category/product-updates/feed/json/ -- and add it your reader.", "next_url": "https://rocket.net/blog/category/product-updates/feed/json/?paged=2", "home_page_url": "https://rocket.net/blog/category/product-updates/", "feed_url": "https://rocket.net/blog/category/product-updates/feed/json/", "language": "en-US", "title": "Product Updates – Rocket.net", "description": "Managed WordPress Hosting", "icon": "https://rocket.net/wp-content/uploads/2022/12/cropped-favicon-32x32-1.png", "items": [ { "id": "https://rocket.net/?p=6728", "url": "https://rocket.net/blog/rocket-net-announces-strategic-partnership-with-wp-rocket-plugin/", "title": "Rocket.net Announces Strategic Partnership With WP Rocket Plugin", "content_html": "\n

The industry-leading managed WordPress hosting platform includes a WP Rocket plugin at no additional cost for WordPress websites to help maximize visitor experience.

\n\n\n\n

West Palm Beach, FL. November 19, 2024

\n\n\n\n

Today, Rocket.net, one of the World\u2019s fastest growing Managed WordPress Hosting Platforms, announced its partnership with WP Rocket, the most popular performance plugin for improving website speed with WordPress.

\n\n\n\n

\u201cWe\u2019ve been using WP Rocket on our Rocket.net website since the day we launched,\u201d said Ben Gabler, CEO and Founder of Rocket.net. \u201cWe\u2019ve been working towards this partnership for four years because we know how critical visitor experience is for our customers, and we want them to have the very best.\u201c

\n\n\n\n

In 2020, Rocket.net launched with an edge-first approach leveraging Cloudflare Enterprise and a robust private cloud hosting platform, ultimately delivering WordPress websites faster than any other provider with a sub-100ms global TTFB. 

\n\n\n\n

With WP Rocket now in the mix for Rocket.net customers, WordPress websites will receive industry-leading delivery of their assets while leveraging the most powerful and robust performance optimization plugin to provide the ultimate visitor experience while maximizing conversion rates.

\n\n\n\n

\u201cAt WP Rocket, we’re always pushing the boundaries of website performance. We continuously refine our optimization methods to meet the latest performance standards, ensuring our users enjoy the best possible experience,” said Agathe Medvedieff, VP of Marketing for WP Rocket. “We’ve also made it super easy for Rocket.net to offer our plugin to their customers automatically, without any hassle of license fees or registration. It’s all about making things simpler and more powerful for everyone involved!”

\n\n\n\n

Rocket.net\u2019s platform, paired with the WP Rocket plugin, enables the following capabilities for every WordPress website in the world:

\n\n\n\n\n\n\n\n

\u201cAt Rocket.net, we\u2019re always focused on providing our customers with the best possible solution that we can, which sometimes includes partnering with the best solutions on the market,\u201d said Gabler. \u201cI\u2019m confident that with this partnership, our customers will receive the best of both worlds on our platform and ultimately drive the best possible visitor experience online.\u201d

\n\n\n\n

WP Rocket is immediately available to all existing and new customers on Rocket.net’s Starter, Pro, and Enterprise plans.

\n\n\n\n

Log in to your Rocket.net account, navigate to the Plugins tab, and click Install Plugin under the WP Rocket featured plugin section!

\n\n\n\n
\"Rocket.net
\n\n\n\n


We will continue to roll WP Rocket out shortly to all Rocket.net plans as we continue to work closely with WP Rocket on our new partnership. 

\n\n\n\n

For more information, please contact hello@rocket.net

\n\n\n\n

About Rocket.net

\n\n\n\n

Rocket.net, based in West Palm Beach, Florida, is a SaaS Platform designed for WordPress websites of all sizes. Since its launch in early 2020, Rocket.net has provided an all-in-one solution built on top of Cloudflare Enterprise. It provides each WordPress website with an enterprise-level experience with prioritized traffic routing and caching in every Cloudflare location. At Rocket.net, Cloudflare Enterprise (traditionally hard to configure and out of reach for website owners and agencies alike) requires zero configuration or advanced knowledge, making it possible for website owners to focus on what matters most to their success.

\n\n\n\n

About WP Media the Company Behind WP Rocket 

\n\n\n\n

Founded in 2014 in the beautiful Lyon, France, WP Media is the company behind WP Rocket, Imagify and RocketCDN.

\n\n\n\n

We are a distributed team of +40 teammates living around the world. We believe in making the web easier, better, and faster by creating technically solid solutions with beautiful, attentive UI.

\n\n\n\n

We also believe in giving back. Rooted deeply in the WordPress community, we contribute to WordPress core, as well as sponsor, co-organize, and speak at WordCamps and WordPress events around the world.

For more information, please visit our WP Rocket Partnership page

\n", "content_text": "The industry-leading managed WordPress hosting platform includes a WP Rocket plugin at no additional cost for WordPress websites to help maximize visitor experience.\n\n\n\nWest Palm Beach, FL. November 19, 2024\n\n\n\nToday, Rocket.net, one of the World\u2019s fastest growing Managed WordPress Hosting Platforms, announced its partnership with WP Rocket, the most popular performance plugin for improving website speed with WordPress.\n\n\n\n\u201cWe\u2019ve been using WP Rocket on our Rocket.net website since the day we launched,\u201d said Ben Gabler, CEO and Founder of Rocket.net. \u201cWe\u2019ve been working towards this partnership for four years because we know how critical visitor experience is for our customers, and we want them to have the very best.\u201c\n\n\n\nIn 2020, Rocket.net launched with an edge-first approach leveraging Cloudflare Enterprise and a robust private cloud hosting platform, ultimately delivering WordPress websites faster than any other provider with a sub-100ms global TTFB. \n\n\n\nWith WP Rocket now in the mix for Rocket.net customers, WordPress websites will receive industry-leading delivery of their assets while leveraging the most powerful and robust performance optimization plugin to provide the ultimate visitor experience while maximizing conversion rates.\n\n\n\n\u201cAt WP Rocket, we’re always pushing the boundaries of website performance. We continuously refine our optimization methods to meet the latest performance standards, ensuring our users enjoy the best possible experience,” said Agathe Medvedieff, VP of Marketing for WP Rocket. “We’ve also made it super easy for Rocket.net to offer our plugin to their customers automatically, without any hassle of license fees or registration. It’s all about making things simpler and more powerful for everyone involved!”\n\n\n\nRocket.net\u2019s platform, paired with the WP Rocket plugin, enables the following capabilities for every WordPress website in the world:\n\n\n\n\nInstant Delivery – All WordPress websites deliver with a global sub-100ms TTFB thanks to Cloudflare Enterprise, which is always on and pre-configured.\n\n\n\nDual Page Caching – With Rocket.net\u2019s full page caching on the edge and WP Rocket\u2019s page cache at the origin, cache misses are accelerated up to 10x by avoiding PHP.\n\n\n\nAutomatic Lazy Rendering – WP Rocket makes the browser render only the elements visible to users at that moment, resulting in quicker response time, faster interactions, and a better Interaction to Next Paint score.\n\n\n\nCritical Image Optimization – In addition to leveraging Cloudflare Enterprise Polish on Rocket.net, WP Rocket offers the Optimize Critical Images feature that automatically detects, prioritizes, and auto-optimizes the Largest Contentful Paint and the images above the fold by auto-excluding them from LazyLoad \u2014 making the website faster right away.\n\n\n\nFile Optimization – With WP Rocket in the mix, you can minify your CSS and JS files, reduce unused CSS files, and defer JavaScript to maximize browser load times. You can also delay the execution of JavaScript until user interaction to reduce the initial load time, directly impacting the Largest Contentful Paint and the Interaction to Next Paint grades.\n\n\n\nDatabase Optimization – WP Rocket also has built-in database optimization features to keep your backend clean and fast. With just two clicks, you can clean out comments, posts, and transients, optimize your database tables, or schedule automatic cleanups.\n\n\n\n\n\u201cAt Rocket.net, we\u2019re always focused on providing our customers with the best possible solution that we can, which sometimes includes partnering with the best solutions on the market,\u201d said Gabler. \u201cI\u2019m confident that with this partnership, our customers will receive the best of both worlds on our platform and ultimately drive the best possible visitor experience online.\u201d\n\n\n\nWP Rocket is immediately available to all existing and new customers on Rocket.net’s Starter, Pro, and Enterprise plans. \n\n\n\nLog in to your Rocket.net account, navigate to the Plugins tab, and click Install Plugin under the WP Rocket featured plugin section!\n\n\n\n\n\n\n\nWe will continue to roll WP Rocket out shortly to all Rocket.net plans as we continue to work closely with WP Rocket on our new partnership. \n\n\n\nFor more information, please contact hello@rocket.net. \n\n\n\nAbout Rocket.net\n\n\n\nRocket.net, based in West Palm Beach, Florida, is a SaaS Platform designed for WordPress websites of all sizes. Since its launch in early 2020, Rocket.net has provided an all-in-one solution built on top of Cloudflare Enterprise. It provides each WordPress website with an enterprise-level experience with prioritized traffic routing and caching in every Cloudflare location. At Rocket.net, Cloudflare Enterprise (traditionally hard to configure and out of reach for website owners and agencies alike) requires zero configuration or advanced knowledge, making it possible for website owners to focus on what matters most to their success.\n\n\n\nAbout WP Media the Company Behind WP Rocket \n\n\n\nFounded in 2014 in the beautiful Lyon, France, WP Media is the company behind WP Rocket, Imagify and RocketCDN.\n\n\n\nWe are a distributed team of +40 teammates living around the world. We believe in making the web easier, better, and faster by creating technically solid solutions with beautiful, attentive UI.\n\n\n\nWe also believe in giving back. Rooted deeply in the WordPress community, we contribute to WordPress core, as well as sponsor, co-organize, and speak at WordCamps and WordPress events around the world.For more information, please visit our WP Rocket Partnership page", "date_published": "2024-11-19T18:19:38+00:00", "date_modified": "2024-11-19T18:26:24+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/11/Rocket-Together.png", "tags": [ "Announcements", "Product Updates" ] }, { "id": "https://rocket.net/?p=6560", "url": "https://rocket.net/blog/rocket-net-launches-agency-partner-program/", "title": "Rocket.net Launches Agency Partner Program", "content_html": "\n

Simple yet powerful program to drive revenue and growth for agencies and freelancers working with WordPress.

\n\n\n\n

West Palm Beach, FL. October 3, 2024

\n\n\n\n

Rocket.net, one of the fastest-growing managed hosting platforms for WordPress, today announces the launch of its Agency Partner Program. This program is powered by an easy-to-use commission platform and provides agencies with an impressive 15% lifetime recurring monthly referral commission. 

\n\n\n\n

\u201cAt Rocket.net, we help thousands of agencies and freelancers streamline their WordPress business by enabling them to resell the world\u2019s fastest and most secure WordPress sites out of the box.\u201d said Ben Gabler, CEO and Founder of Rocket.net. \u201cToday, we\u2019re taking it a step further by enabling agencies to stay completely hands-off with their end-user hosting requirements while still building recurring revenue for their business.\u201d

\n\n\n\n

In 2021, Rocket.net announced its first official reseller offering powered by WooCommerce and, shortly after that, launched support for WHMCS. This enables agencies to effortlessly resell Rocket.net hosting through their existing platforms while still leaving agencies on the hook for hosting support.

\n\n\n\n

Since launching the traditional agency reseller offerings, Rocket.net realized there was an opportunity for agencies that didn\u2019t want to deal with the hosting side of things but wanted to focus solely on creating and generating revenue.

\n\n\n\n

\u201cAgencies don\u2019t always want to manage hosting, but as we all know, maintenance and upkeep is a critical part of every property on the web,\u201d said Gabler. \u201cRather than having to put their customer on various hosting providers and track multiple logins, agencies can now refer them to Rocket.net with the Agency Partner Program and not only have a single point of management for all of the sites they maintain on Rocket.net, but they can also continue to build their recurring revenue stream with confidence.\u201d

\n\n\n\n

Program Overview

\n\n\n\n

Rocket.net\u2019s Agency Partner Program enables agencies and freelancers to seamlessly refer clients to Rocket.net for their WordPress hosting. 

\n\n\n\n

By referring clients to Rocket.net under the Agency Partner Program, agencies receive a lifetime commission of 15% and maintain full access to the customer’s WordPress property through an easy-to-use control panel. 

\n\n\n\n

In addition to the recurring commission and easy-to-use WordPress control panel access, agencies can build with confidence knowing their WordPress property is powered by Rocket.net\u2019s industry-leading enterprise CDN and WAF, providing maximum speed and security. 

\n\n\n\n

All agency partner customers also receive full access to Rocket.net\u2019s 24/7/365 support, ultimately allowing the agency partner to focus on what they do best: creating. 

\n\n\n\n

\u201cAt Rocket.net, we cherish our relationships with agencies and always look for ways to add real value to their day-to-day business,\u201d said Gabler. \u201cWe feel this really bridges a necessary gap in the market to not only help agencies streamline their business but simultaneously takes a lot of pain out on the client side, resulting in a positive experience for everyone.\u201d

\n\n\n\n

Rocket.net\u2019s Agency Partner Program is immediately available and free to sign up. Once your application is approved, you will be able to log in to your agency partner portal.

\n\n\n\n

For more information, please contact hello@rocket.net

\n\n\n\n

About Rocket.net
Rocket.net, based in West Palm Beach, Florida, is a SaaS Platform designed for WordPress websites of all sizes. Since its launch in early 2020, Rocket.net has taken an edge-first approach to accelerating, protecting, and delivering WordPress in 300+ locations worldwide. At Rocket.net, every WordPress site comes pre-configured with Enterprise CDN and WAF, providing ultimate performance and security with no additional configuration required.

\n\n\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\"New\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n", "content_text": "Simple yet powerful program to drive revenue and growth for agencies and freelancers working with WordPress.\n\n\n\nWest Palm Beach, FL. October 3, 2024\n\n\n\nRocket.net, one of the fastest-growing managed hosting platforms for WordPress, today announces the launch of its Agency Partner Program. This program is powered by an easy-to-use commission platform and provides agencies with an impressive 15% lifetime recurring monthly referral commission. \n\n\n\n\u201cAt Rocket.net, we help thousands of agencies and freelancers streamline their WordPress business by enabling them to resell the world\u2019s fastest and most secure WordPress sites out of the box.\u201d said Ben Gabler, CEO and Founder of Rocket.net. \u201cToday, we\u2019re taking it a step further by enabling agencies to stay completely hands-off with their end-user hosting requirements while still building recurring revenue for their business.\u201d\n\n\n\nIn 2021, Rocket.net announced its first official reseller offering powered by WooCommerce and, shortly after that, launched support for WHMCS. This enables agencies to effortlessly resell Rocket.net hosting through their existing platforms while still leaving agencies on the hook for hosting support.\n\n\n\nSince launching the traditional agency reseller offerings, Rocket.net realized there was an opportunity for agencies that didn\u2019t want to deal with the hosting side of things but wanted to focus solely on creating and generating revenue.\n\n\n\n\u201cAgencies don\u2019t always want to manage hosting, but as we all know, maintenance and upkeep is a critical part of every property on the web,\u201d said Gabler. \u201cRather than having to put their customer on various hosting providers and track multiple logins, agencies can now refer them to Rocket.net with the Agency Partner Program and not only have a single point of management for all of the sites they maintain on Rocket.net, but they can also continue to build their recurring revenue stream with confidence.\u201d\n\n\n\nProgram Overview\n\n\n\nRocket.net\u2019s Agency Partner Program enables agencies and freelancers to seamlessly refer clients to Rocket.net for their WordPress hosting. \n\n\n\nBy referring clients to Rocket.net under the Agency Partner Program, agencies receive a lifetime commission of 15% and maintain full access to the customer’s WordPress property through an easy-to-use control panel. \n\n\n\nIn addition to the recurring commission and easy-to-use WordPress control panel access, agencies can build with confidence knowing their WordPress property is powered by Rocket.net\u2019s industry-leading enterprise CDN and WAF, providing maximum speed and security. \n\n\n\nAll agency partner customers also receive full access to Rocket.net\u2019s 24/7/365 support, ultimately allowing the agency partner to focus on what they do best: creating. \n\n\n\n\u201cAt Rocket.net, we cherish our relationships with agencies and always look for ways to add real value to their day-to-day business,\u201d said Gabler. \u201cWe feel this really bridges a necessary gap in the market to not only help agencies streamline their business but simultaneously takes a lot of pain out on the client side, resulting in a positive experience for everyone.\u201d\n\n\n\nRocket.net\u2019s Agency Partner Program is immediately available and free to sign up. Once your application is approved, you will be able to log in to your agency partner portal.\n\n\n\nFor more information, please contact hello@rocket.net\n\n\n\nAbout Rocket.netRocket.net, based in West Palm Beach, Florida, is a SaaS Platform designed for WordPress websites of all sizes. Since its launch in early 2020, Rocket.net has taken an edge-first approach to accelerating, protecting, and delivering WordPress in 300+ locations worldwide. At Rocket.net, every WordPress site comes pre-configured with Enterprise CDN and WAF, providing ultimate performance and security with no additional configuration required.", "date_published": "2024-10-08T13:48:40+00:00", "date_modified": "2024-10-08T13:48:41+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/10/Agency-Partner-Program.png", "tags": [ "Product Updates", "Agencies" ] }, { "id": "https://rocket.net/?p=6225", "url": "https://rocket.net/blog/introducing-site-templates/", "title": "Introducing: Site Templates", "content_html": "\n

Today, we\u2019re excited to announce the launch of our latest feature: Site Templates. 

\n\n\n\n

Developers and Agencies alike now have the ability to create pre-configured templates that can be used repeatedly. This turn-key solution saves countless time in configuring themes and plugins.

\n\n\n\n

For example, if you are an agency or digital creator, you probably have a very specific deployment strategy when it comes to the plugins and/or themes you use for your website projects.

\n\n\n\n

Rather than creating a new site every time and manually installing these plugins and/or themes you work with, you can now do it once with Site Templates and have the ability to reuse it over and over again on new installs going forward.

\n\n\n\n

At Rocket.net, we understand time is of the essence when it comes to web development and it\u2019s always been our mission to allow our customers to spend less time worrying about speed, security, and day to day management, and more time on their business.

\n\n\n\n

The best part? It\u2019s Free! Site Templates are immediately available to all Rocket.net customers directly in our control panel at no additional cost. You can create as many Site Templates as you like and use them as many times as needed, all without incurring additional cost.

\n\n\n\n

What\u2019s Next?

\n\n\n\n

As you may have seen, we recently launched our Enterprise-Grade Identity and Access Management which has kept us very busy these past few months, but it\u2019s paved the way for some incredible things we have in store.

\n\n\n\n

How to Create and Manage Site Templates on Rocket.net

\n\n\n\n

Step 1: (Option 1) After logging in to your Rocket.net account, select Sites from your main control panel and then Create Site

\n\n\n\n
\"Rocket.net
\n\n\n\n



Step 2: You will notice the opportunity to create a Site Template below the input fields, click on the site templates link.

\n\n\n\n
\"Rocket.net
\n\n\n\n



Step 3: Select Create New Template

\n\n\n\n
\"Rocket.net
\n\n\n\n



Step 4: Name your site template. You can create unlimited templates and it’s best to name it something descriptively so you can always remember that particular template in the future.

\n\n\n\n

In this case, I’ve named named my Site Template: New Website (Site Templates)

\n\n\n\n

Next, you’ll select from the dropdown what existing website you want to make a Site Template from. In this case, my original website is called My Website.

\n\n\n\n

You can also add optional notes and comments for anything useful that may come in handy down the road.

\n\n\n\n

Click on Create and your Site Template will be saved.

\n\n\n\n
\"Rocket.net
\n\n\n\n



Step 5: With the Site Template now saved, the next step is just like adding a new site to your Rocket.net account based on the template.

I’m naming my new website Site Templated Website, then selecting my server location.

From there, I can select any/all saved Site Templates to create my new website. Click on Continue after your pick what template you want to use. Note: It may take a few moments as we spin up a new website for you based on your original site template.

\n\n\n\n
\"Rocket.net
\n\n\n\n



Step 6: Voila! You should now have the newly created website in your list of websites based on the site template you selected.

\n\n\n\n
\"Rocket.net
\n\n\n\n



Final Notes: (Option 2) For your convenience, if you click on your username at the bottom left of your screen and look for the Site Templates link from the dropdown list, you’ll find all of your saved site templates located there and can manage all of them from one place.

\n\n\n\n
\"Rocket.net
\n\n\n\n

Choose The Future of WordPress Hosting!

\n\n\n\n

Want white glove service? No problem. Regardless of the plan you choose, we help you migrate your website and start building your own personal brand. Need to migrate several? We got you. 

\n\n\n\n

Streamline your workflow by choosing a reliable, performant platform for websites of all sizes. The only question is when you\u2019d like to get going.

\n\n\n", "content_text": "Today, we\u2019re excited to announce the launch of our latest feature: Site Templates. \n\n\n\nDevelopers and Agencies alike now have the ability to create pre-configured templates that can be used repeatedly. This turn-key solution saves countless time in configuring themes and plugins.\n\n\n\nFor example, if you are an agency or digital creator, you probably have a very specific deployment strategy when it comes to the plugins and/or themes you use for your website projects.\n\n\n\nRather than creating a new site every time and manually installing these plugins and/or themes you work with, you can now do it once with Site Templates and have the ability to reuse it over and over again on new installs going forward.\n\n\n\nAt Rocket.net, we understand time is of the essence when it comes to web development and it\u2019s always been our mission to allow our customers to spend less time worrying about speed, security, and day to day management, and more time on their business.\n\n\n\nThe best part? It\u2019s Free! Site Templates are immediately available to all Rocket.net customers directly in our control panel at no additional cost. You can create as many Site Templates as you like and use them as many times as needed, all without incurring additional cost.\n\n\n\nWhat\u2019s Next?\n\n\n\nAs you may have seen, we recently launched our Enterprise-Grade Identity and Access Management which has kept us very busy these past few months, but it\u2019s paved the way for some incredible things we have in store.\n\n\n\nHow to Create and Manage Site Templates on Rocket.net\n\n\n\nStep 1: (Option 1) After logging in to your Rocket.net account, select Sites from your main control panel and then Create Site\n\n\n\n\n\n\n\nStep 2: You will notice the opportunity to create a Site Template below the input fields, click on the site templates link.\n\n\n\n\n\n\n\nStep 3: Select Create New Template\n\n\n\n\n\n\n\nStep 4: Name your site template. You can create unlimited templates and it’s best to name it something descriptively so you can always remember that particular template in the future.\n\n\n\nIn this case, I’ve named named my Site Template: New Website (Site Templates)\n\n\n\nNext, you’ll select from the dropdown what existing website you want to make a Site Template from. In this case, my original website is called My Website.\n\n\n\nYou can also add optional notes and comments for anything useful that may come in handy down the road.\n\n\n\nClick on Create and your Site Template will be saved.\n\n\n\n\n\n\n\nStep 5: With the Site Template now saved, the next step is just like adding a new site to your Rocket.net account based on the template.I’m naming my new website Site Templated Website, then selecting my server location. From there, I can select any/all saved Site Templates to create my new website. Click on Continue after your pick what template you want to use. Note: It may take a few moments as we spin up a new website for you based on your original site template.\n\n\n\n\n\n\n\nStep 6: Voila! You should now have the newly created website in your list of websites based on the site template you selected.\n\n\n\n\n\n\n\nFinal Notes: (Option 2) For your convenience, if you click on your username at the bottom left of your screen and look for the Site Templates link from the dropdown list, you’ll find all of your saved site templates located there and can manage all of them from one place.\n\n\n\n\n\n\n\nChoose The Future of WordPress Hosting!\n\n\n\nWant white glove service? No problem. Regardless of the plan you choose, we help you migrate your website and start building your own personal brand. Need to migrate several? We got you. \n\n\n\nStreamline your workflow by choosing a reliable, performant platform for websites of all sizes. The only question is when you\u2019d like to get going.", "date_published": "2024-06-12T15:37:20+00:00", "date_modified": "2024-06-12T17:03:31+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/06/Site-Templates.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=6214", "url": "https://rocket.net/blog/enterprise-grade-identity-and-access-management/", "title": "Introducing: Enterprise-Grade Identity and Access Management for Rocket.net Customers", "content_html": "\n

Today, I\u2019m happy to announce we\u2019ve launched our all new identity and access management (IAM) system at Rocket.net. This is a huge step forward for our platform as we continue to move away from legacy systems used during our launch phase of Rocket.net.

\n\n\n\n

Initially, we were piggy backing off of a very popular system known as WHMCS for user logins, but it came with very minimal capabilities beyond logging in with an email and password and had limited flexibility on access control. While all passwords were still one way hashes, there were several missing features required to provide the most safe and secure experience for our customers.

\n\n\n\n

Ultimately, we decided to leverage a platform known as Auth0 (an Okta company) to extend enterprise functionality to our customer base. Today, customers can login with their email and password as usual, but now you can also securely link third party services such as Google and Github to make logging in a breeze.

\n\n\n\n
\"Customers
\n\n\n\n


On top of this, all users on Rocket.net can now benefit from Two-Factor Authentication (2FA, sometimes known as Multi-Factor Authentication, or MFA). Account owners even have the ability to force 2FA on sub accounts (found under the revised Users menu item) to help reduce the risk of account takeovers. In fact, we highly recommend all Rocket.net users implement our 2FA functionality for maximum security.

\n\n\n\n

When it comes to your Rocket.net login, I\u2019m happy to share that your password is encrypted and one way hashed with the world’s best password hashing algorithm known as Argon2id. To take this a step further, each and every password on Rocket.net uses OWASP\u2019s password storage best practices, including a unique salt and a global pepper alongside the Argon2id hashing algorithm. This makes it virtually impossible for anyone to try and decrypt an account password, even if they had access to the encrypted password hash.

\n\n\n\n

However, it\u2019s not really the Rocket.net passwords we\u2019re concerned with, it\u2019s third party services that do not follow best practices. You may or may not be familiar with the MOAB Data Breach, but essentially this breach contained billions of passwords from weak systems. The problem is, if you use the same username/password on other providers and they get breached, your login is now available to the world.

\n\n\n\n

With 2FA setup, even if someone has your password, they would also need access to your authentication device to successfully login. Adding this extra layer of security ensures maximum protection to keep hackers out.

\n\n\n\n

The new Enterprise Identity Management system has been live for a while now and is completely transparent to customers outside of a shiny new login screen and much needed added capabilities.

\n\n\n\n

Building off this identity work, we\u2019ll now be able to easily offer SAML-based SSO for Enterprise clients who need to leverage their own identity providers for their staff logins at Rocket.net. In addition, we\u2019ve put in place a new authorization system which allows for more granular access to features and resources on the Rocket.net platform which will allow us to expose the ability to customize access for sub accounts. These are just some of many things we have in store for 2024 at Rocket.net as we continue to push the envelope in our industry.

\n\n\n", "content_text": "Today, I\u2019m happy to announce we\u2019ve launched our all new identity and access management (IAM) system at Rocket.net. This is a huge step forward for our platform as we continue to move away from legacy systems used during our launch phase of Rocket.net.\n\n\n\nInitially, we were piggy backing off of a very popular system known as WHMCS for user logins, but it came with very minimal capabilities beyond logging in with an email and password and had limited flexibility on access control. While all passwords were still one way hashes, there were several missing features required to provide the most safe and secure experience for our customers.\n\n\n\nUltimately, we decided to leverage a platform known as Auth0 (an Okta company) to extend enterprise functionality to our customer base. Today, customers can login with their email and password as usual, but now you can also securely link third party services such as Google and Github to make logging in a breeze.\n\n\n\n\n\n\n\nOn top of this, all users on Rocket.net can now benefit from Two-Factor Authentication (2FA, sometimes known as Multi-Factor Authentication, or MFA). Account owners even have the ability to force 2FA on sub accounts (found under the revised Users menu item) to help reduce the risk of account takeovers. In fact, we highly recommend all Rocket.net users implement our 2FA functionality for maximum security.\n\n\n\nWhen it comes to your Rocket.net login, I\u2019m happy to share that your password is encrypted and one way hashed with the world’s best password hashing algorithm known as Argon2id. To take this a step further, each and every password on Rocket.net uses OWASP\u2019s password storage best practices, including a unique salt and a global pepper alongside the Argon2id hashing algorithm. This makes it virtually impossible for anyone to try and decrypt an account password, even if they had access to the encrypted password hash.\n\n\n\nHowever, it\u2019s not really the Rocket.net passwords we\u2019re concerned with, it\u2019s third party services that do not follow best practices. You may or may not be familiar with the MOAB Data Breach, but essentially this breach contained billions of passwords from weak systems. The problem is, if you use the same username/password on other providers and they get breached, your login is now available to the world.\n\n\n\nWith 2FA setup, even if someone has your password, they would also need access to your authentication device to successfully login. Adding this extra layer of security ensures maximum protection to keep hackers out.\n\n\n\nThe new Enterprise Identity Management system has been live for a while now and is completely transparent to customers outside of a shiny new login screen and much needed added capabilities.\n\n\n\nBuilding off this identity work, we\u2019ll now be able to easily offer SAML-based SSO for Enterprise clients who need to leverage their own identity providers for their staff logins at Rocket.net. In addition, we\u2019ve put in place a new authorization system which allows for more granular access to features and resources on the Rocket.net platform which will allow us to expose the ability to customize access for sub accounts. These are just some of many things we have in store for 2024 at Rocket.net as we continue to push the envelope in our industry.", "date_published": "2024-06-05T13:30:53+00:00", "date_modified": "2024-06-05T13:48:36+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/06/Enterprise-Grade-Authentication.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=6126", "url": "https://rocket.net/blog/rocket-net-affiliate-program-relaunch/", "title": "The Rocket.net Affiliate Program Has Been Relaunched", "content_html": "\n

Over the last several months we\u2019ve been listening to all of your feedback and potential improvements that we can incorporate to make the Rocket.net Affiliate Program even better.

\n\n\n\n

With that in mind, I am pleased to announce that we\u2019ve migrated to a brand new platform that unlocks new features and capabilities designed to put even more commissions in your pocket.\u00a0

\n\n\n\n

Exciting News: The Rocket.net Affiliate Platform 2.0 Is Here!

\n\n\n\n\n\n\n\n
\"Rocket.net
\n\n\n\n


We have designed this migration to be as smooth as possible, though there are a couple of caveats to be aware of:

\n\n\n\n

Affiliate Links

\n\n\n\n

If you are using a Rocket.net branded affiliate link (https://rocket.net/?ref=yourID),\u00a0your affiliate link remains unchanged and no action is required from you.

If you are using the short link feature from the old affiliate system (fas.st), you\u2019ll want to replace this moving forward with your Rocket.net branded affiliate link.\u00a0

\n\n\n\n

IMPORTANT Notes for Existing Affiliates

\n\n\n\n

1. Mandatory Password Reset!

\n\n\n\n

In order to log into the new Rocket.net affiliate dashboard\u00a0you will need to reset your affiliate account password.

\n\n\n\n

2. Make sure your PayPal payout information has been added (again).

\n\n\n\n

There may be some instances where affiliates who haven’t had a payout for a long time will need to re-add your PayPal information again. Please login to verify that your payment information is still there so we can get payments out on time.

\n\n\n\n

If you have any troubles accessing your Rocket.net affiliate account, or if you have any questions about the migration please don\u2019t hesitate to let me know and I’ll personally take a look at it.

\n\n\n", "content_text": "Over the last several months we\u2019ve been listening to all of your feedback and potential improvements that we can incorporate to make the Rocket.net Affiliate Program even better.\n\n\n\nWith that in mind, I am pleased to announce that we\u2019ve migrated to a brand new platform that unlocks new features and capabilities designed to put even more commissions in your pocket.\u00a0\n\n\n\nExciting News: The Rocket.net Affiliate Platform 2.0 Is Here!\n\n\n\n\nImproved Tracking: While cookies continue to play a vital role in the affiliate tracking space, we can now benefit from IP address and hostname tracking ensuring you are properly credited for every referral you bring us. \n\n\n\nRevamped Reporting:\u00a0Get detailed reporting on where your conversions are coming from, right down to the page level. Focus on the right areas to improve your CTR & monthly payouts!\n\n\n\n\n\n\n\n\nWe have designed this migration to be as smooth as possible, though there are a couple of caveats to be aware of:\n\n\n\nAffiliate Links\n\n\n\nIf you are using a Rocket.net branded affiliate link (https://rocket.net/?ref=yourID),\u00a0your affiliate link remains unchanged and no action is required from you.If you are using the short link feature from the old affiliate system (fas.st), you\u2019ll want to replace this moving forward with your Rocket.net branded affiliate link.\u00a0\n\n\n\nIMPORTANT Notes for Existing Affiliates\n\n\n\n1. Mandatory Password Reset!\n\n\n\nIn order to log into the new Rocket.net affiliate dashboard\u00a0you will need to reset your affiliate account password. \n\n\n\n2. Make sure your PayPal payout information has been added (again).\n\n\n\nThere may be some instances where affiliates who haven’t had a payout for a long time will need to re-add your PayPal information again. Please login to verify that your payment information is still there so we can get payments out on time.\n\n\n\nIf you have any troubles accessing your Rocket.net affiliate account, or if you have any questions about the migration please don\u2019t hesitate to let me know and I’ll personally take a look at it.", "date_published": "2024-04-29T14:08:07+00:00", "date_modified": "2024-04-29T14:08:08+00:00", "authors": [ { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" } ], "author": { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/04/Rocket-net-Affiliate-Program-Relaunch.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=5919", "url": "https://rocket.net/blog/lock-my-site-for-ultimate-wordpress-protection/", "title": "Introducing: Lock My Site for Ultimate WordPress Protection", "content_html": "\n

Today, I\u2019m excited to announce yet another exciting feature for Rocket.net customers.

\n\n\n\n

In the last few months, Rocket.net has observed more and more 0-Day exploits against WordPress plugins that are leveraging privilege escalation vulnerabilities that are undetectable by Web Application Firewalls. 

\n\n\n\n

How are they undetectable? They look like normal requests, so the WAF doesn\u2019t see it as a threat, but rather it looks like business as usual.

\n\n\n\n

As a result, we asked ourselves: \u201cHow can we innovate in new ways so that we can protect our clients from these 0-Day vulnerabilities?\u201d 

\n\n\n\n

Today, there are very limited ways to protect your WordPress sites from privilege escalation. They all rely on either the plugin/theme vendor to patch their exploit or a third party paid service to provide a virtual patch. But 0-Day vulnerabilities are by definition unknown, so the incumbent solutions just don\u2019t work as well as they should.

\n\n\n\n

Examples of how you may be able to protect your WordPress install today:

\n\n\n\n\n\n\n\n

If none of the above are done, your WordPress sites can be wide open and extremely vulnerable, even on a platform like Rocket.net that has not only one, but two Web Application Firewalls protecting your WordPress sites.

\n\n\n\n

Today, that problem just became easier to solve. Rocket.net now has a solution that not only prevents your site from being hacked, but also continues to deliver your site business as usual without adding more bloat to your sites.

\n\n\n\n

Introducing Rocket.net\u2019s Lock My Site.

\n\n\n\n

After launching our new WordPress Disaster Recovery network update a couple of weeks ago, Lock My Site is a feature that can be turned on any time for any site at Rocket.net. In fact it\u2019s running as we speak on our very own website, Rocket.net.

\n\n\n\n

When Lock My Site is enabled, absolutely no files can be changed in your WordPress website folder. To take it a step further, your WordPress MySQL Database user is also stripped down to select privileges only.

\n\n\n\n

What does this mean?

\n\n\n\n

To simplify it, your site is in read-only mode. This prevents any changes from being made to your site, preventing any plugin or hacker from changing anything on your site whatsoever. The result? Peace of mind, and the time you need to find a long-term solution that fits your needs.

\n\n\n\n

While Lock My Site is intended for emergency use only, you can also use this to keep your site in read-only mode similar to what we\u2019re doing for Rocket.net, if you\u2019re not running a dynamic website. This means you can sleep better at night, knowing that those sites that might not get as much attention or might be using older themes- the small brochure type sites for example- are locked down and secure.

\n\n\n\n

Will Lock My Site break the functionality of your site? 

\n\n\n\n

The easiest way to think about this is to consider what you\u2019d need to do if you were using purely static hosting. When using static hosting for WordPress, you have to leverage third party systems for comments, contact forms, etc.

\n\n\n\n

In our case, Rocket.net uses contact forms that do not store submissions in the database, so we don’t write anything to disk or database when visitors interact with our website.

\n\n\n\n

Here are some examples of things that could break with Lock My Site mode enabled:

\n\n\n\n\n\n\n\n

This may seem super scary at first, but in reality it is not scary at all. Lock My Site enforces maximum protection for your website all while continuing to deliver your website, completely protecting it from even the nastiest exploits and break-ins.

\n\n\n\n

For example, imagine that there is a critical exploit taking WooCommerce offline all around the world, but there is no patch yet. While you will not be able to take new orders for a bit, you can safely turn Lock My site on to protect your data until a solution is found.

\n\n\n\n

That\u2019s right, your website will load without any issue whatsoever, visitors just may not be able to fully interact with it. This is definitely not ideal, but neither is having a defaced website or malware redirecting your website to bad URLs- both of which are common on compromised WordPress sites.

\n\n\n\n

Did you know most agencies don\u2019t change plugins once a site build is completed? 

\n\n\n\n

When an agency builds a new site, how often do they do plugin audits, and identify and replace old plugins that are no longer updated? As it turns out, almost never!

\n\n\n\n
\"It
Source: Self Managed WordPress (by GridPane), Facebook Group
\n\n\n\n

Yes, they most certainly do plugin updates, but once a project is completed for a common SMB website, it\u2019s usually not edited quite often. Rocket.net\u2019s Lock My Site brings a lot of peace of mind knowing it\u2019s safe and secure, even though it\u2019s mostly untouched.

\n\n\n\n

Does that mean that the site can no longer be edited or maintained?

\n\n\n\n

Not at all! When you’re ready to make some changes to your site, simply turn Lock My Site off, and you can immediately start working on your site, then re-enable Lock My Site when you’re done. It’s that easy.

\n\n\n\n

How to manage Lock My Site

\n\n\n\n

Lock My site is fully available in our API today and can be enabled/disabled at any time. You can also contact our support team for assistance, they\u2019ll be glad to enable or disable it for you. 

\n\n\n\n

In just a few days, you\u2019ll have the ability to enable/disable Lock My Site directly from the Rocket.net portal.

\n\n\n\n

How much does Lock My Site cost?

\n\n\n\n

Lock My Site is immediately available to all Rocket.net customers at no additional cost.

\n\n\n", "content_text": "Today, I\u2019m excited to announce yet another exciting feature for Rocket.net customers.\n\n\n\nIn the last few months, Rocket.net has observed more and more 0-Day exploits against WordPress plugins that are leveraging privilege escalation vulnerabilities that are undetectable by Web Application Firewalls. \n\n\n\nHow are they undetectable? They look like normal requests, so the WAF doesn\u2019t see it as a threat, but rather it looks like business as usual.\n\n\n\nAs a result, we asked ourselves: \u201cHow can we innovate in new ways so that we can protect our clients from these 0-Day vulnerabilities?\u201d \n\n\n\nToday, there are very limited ways to protect your WordPress sites from privilege escalation. They all rely on either the plugin/theme vendor to patch their exploit or a third party paid service to provide a virtual patch. But 0-Day vulnerabilities are by definition unknown, so the incumbent solutions just don\u2019t work as well as they should.\n\n\n\nExamples of how you may be able to protect your WordPress install today:\n\n\n\n\nUpdate the vulnerable plugin to the latest version if one exists.\n\n\n\nRemove the offending plugin and replace it with another one.\n\n\n\nIn some rare cases, Web Application Firewalls can write rules that take a very specific request path, similar to what we did with Imunify360 to solve this vulnerability. \n\n\n\nVirtual Patch the vulnerability using a paid third party service.\n\n\n\n\nIf none of the above are done, your WordPress sites can be wide open and extremely vulnerable, even on a platform like Rocket.net that has not only one, but two Web Application Firewalls protecting your WordPress sites.\n\n\n\nToday, that problem just became easier to solve. Rocket.net now has a solution that not only prevents your site from being hacked, but also continues to deliver your site business as usual without adding more bloat to your sites.\n\n\n\nIntroducing Rocket.net\u2019s Lock My Site.\n\n\n\nAfter launching our new WordPress Disaster Recovery network update a couple of weeks ago, Lock My Site is a feature that can be turned on any time for any site at Rocket.net. In fact it\u2019s running as we speak on our very own website, Rocket.net.\n\n\n\nWhen Lock My Site is enabled, absolutely no files can be changed in your WordPress website folder. To take it a step further, your WordPress MySQL Database user is also stripped down to select privileges only.\n\n\n\nWhat does this mean?\n\n\n\nTo simplify it, your site is in read-only mode. This prevents any changes from being made to your site, preventing any plugin or hacker from changing anything on your site whatsoever. The result? Peace of mind, and the time you need to find a long-term solution that fits your needs.\n\n\n\nWhile Lock My Site is intended for emergency use only, you can also use this to keep your site in read-only mode similar to what we\u2019re doing for Rocket.net, if you\u2019re not running a dynamic website. This means you can sleep better at night, knowing that those sites that might not get as much attention or might be using older themes- the small brochure type sites for example- are locked down and secure.\n\n\n\nWill Lock My Site break the functionality of your site? \n\n\n\nThe easiest way to think about this is to consider what you\u2019d need to do if you were using purely static hosting. When using static hosting for WordPress, you have to leverage third party systems for comments, contact forms, etc.\n\n\n\nIn our case, Rocket.net uses contact forms that do not store submissions in the database, so we don’t write anything to disk or database when visitors interact with our website.\n\n\n\nHere are some examples of things that could break with Lock My Site mode enabled:\n\n\n\n\nWooCommerce\n\n\n\nLMS Systems\n\n\n\nContact Forms that require writing to the database or filesystem\n\n\n\nBackup plugins\n\n\n\nAny function that requires writing to disk or database\n\nThis includes logging into wp-admin\n\n\n\n\n\n\nThis may seem super scary at first, but in reality it is not scary at all. Lock My Site enforces maximum protection for your website all while continuing to deliver your website, completely protecting it from even the nastiest exploits and break-ins.\n\n\n\nFor example, imagine that there is a critical exploit taking WooCommerce offline all around the world, but there is no patch yet. While you will not be able to take new orders for a bit, you can safely turn Lock My site on to protect your data until a solution is found.\n\n\n\nThat\u2019s right, your website will load without any issue whatsoever, visitors just may not be able to fully interact with it. This is definitely not ideal, but neither is having a defaced website or malware redirecting your website to bad URLs- both of which are common on compromised WordPress sites.\n\n\n\nDid you know most agencies don\u2019t change plugins once a site build is completed? \n\n\n\nWhen an agency builds a new site, how often do they do plugin audits, and identify and replace old plugins that are no longer updated? As it turns out, almost never!\n\n\n\nSource: Self Managed WordPress (by GridPane), Facebook Group\n\n\n\nYes, they most certainly do plugin updates, but once a project is completed for a common SMB website, it\u2019s usually not edited quite often. Rocket.net\u2019s Lock My Site brings a lot of peace of mind knowing it\u2019s safe and secure, even though it\u2019s mostly untouched.\n\n\n\nDoes that mean that the site can no longer be edited or maintained?\n\n\n\nNot at all! When you’re ready to make some changes to your site, simply turn Lock My Site off, and you can immediately start working on your site, then re-enable Lock My Site when you’re done. It’s that easy.\n\n\n\nHow to manage Lock My Site\n\n\n\nLock My site is fully available in our API today and can be enabled/disabled at any time. You can also contact our support team for assistance, they\u2019ll be glad to enable or disable it for you. \n\n\n\nIn just a few days, you\u2019ll have the ability to enable/disable Lock My Site directly from the Rocket.net portal.\n\n\n\nHow much does Lock My Site cost?\n\n\n\nLock My Site is immediately available to all Rocket.net customers at no additional cost.", "date_published": "2024-02-06T14:50:13+00:00", "date_modified": "2024-02-06T16:45:13+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/02/Lock-My-Site-1.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=5856", "url": "https://rocket.net/blog/rocket-net-redefines-disaster-recovery-for-wordpress/", "title": "Rocket.net Redefines Disaster Recovery for WordPress", "content_html": "\n

Let\u2019s talk about the thing no one ever wants to talk about in tech: disasters. No matter which cloud, container, or bare metal infrastructure you\u2019re on, 100% uptime is just not realistic. Why not?

\n\n\n\n

As much as we all strive for 100% uptime, things can happen – especially around holidays for some reason! In my twenty-two year career, I\u2019ve seen data center providers catch on fire, server chassis completely die, storage filers go down for days, you name it.

\n\n\n\n

Then, this fancy new technology came to market: \u201ccloud\u201d.

\n\n\n\n

You see, what everyone originally thought about cloud computing was that a bunch of nodes would work together to create high availability and ultimately achieve 100% uptime. The problem? Reality set in. One hundred percent uptime isn\u2019t always possible, especially when it comes to things like networking and power delivery.

\n\n\n\n

I can\u2019t tell you how many times in my career I\u2019ve had infrastructure folks tell me \u201cOur platform should be just like Google\u2019s: If one rack goes down, we leave and continue to operate on the other rack.\u201d But making this happen outside of a single application (like Google at the time) has about the same odds as winning the lottery.

\n\n\n\n

In fact, every time I\u2019ve seen a company try to do something \u201chigh-availability\u201d in an uncontrolled application environment (web hosting for example) it\u2019s had the exact opposite effect. If you don\u2019t believe me, just ask any sysadmin who\u2019s had to manage a Ceph cluster at scale before. It\u2019s not trivial. 

\n\n\n\n

As we go through this post, we\u2019re going to focus on some game changing functionality on the Rocket.net Platform:

\n\n\n\n\n\n\n\n

So let\u2019s dive in!

\n\n\n\n

The Internet. It fails. A lot.

\n\n\n\n

First, let\u2019s talk about what can and has gone wrong on the Internet. 

\n\n\n\n

There are many points of failure when it comes to the Internet. I\u2019ve seen Amazon go down for 12 hours in us-east and affect the entire world. I’ve seen CDN platforms deploy bad code and take massive amounts of the Internet offline. No one or no thing is perfect. But one thing I admire about companies like Cloudflare is their ability to be fully transparent and learn from their failures to prevent them from happening again. Because sometimes you just don’t know what you don\u2019t know until you have to live through it.

\n\n\n\n

So what kind of issues have we seen at Rocket.net? The single biggest contributor to any service disruptions we\u2019ve had can always be tracked back to network and/or power. Networking and power are completely out of our control, yet they are the two most crucial items when it comes to running servers.

\n\n\n\n

Just this past weekend, one of our data centers had a leak on an edge route and we were seeing 1.5% packet loss and random failed requests from Cloudflare. These can often be the trickiest problems to narrow down, but thankfully we\u2019ve done this once or twice and knew exactly what to provide our vendors with to track the issue and it was resolved promptly. 

\n\n\n\n

A few years ago, we had a rack lose power in Singapore. Normally this would not be a big deal, except the power flickered back on, and during boot, the power went out again. This caused bad writes to all the disks and ultimately corrupted the boot loader, leaving the server unbootable. Yeah, not good! While every server we run operates with two disks constantly mirroring (RAID-1), a bad write is a bad write and replicated to both. You could have six disks, it\u2019s still going to corrupt the actual data.

\n\n\n\n

So, in a case like the above, you could do what we did: Have the data center hot swap new drives into the chassis and restore your data to the new drives. But that\u2019s not always possible! And if you say \u201cwell Ben, that\u2019s why we use shared network storage\u201d, my reply to that would be \u201cGood Luck!\u201d

\n\n\n\n

Yes, network storage can be reliable (Google does a great job at it) but it can also fail, and in many cases, recovery can take not just hours, but days. In fact, I was at a company where I watched one filer go down for 48 hours, taking down 70,000 websites with it. We completely relaunched hosting in 2013 at this company and I still had to argue against shared storage after watching that massive outage.

\n\n\n\n

The reality is, no matter how you deploy WordPress, there is always going to be a single point of failure at the origin. Whether it’s a single VPS or 1,000 containers, the network and power to your origin can fail at any time, not to mention hardware can fail at any time.

\n\n\n\n

Today, I can truly say we are prepared for these failures at Rocket.net and am excited to walk you through exactly how prepared we really are.

\n\n\n\n

How Rocket.net Handles WordPress and Platform Backups

\n\n\n\n

First, let\u2019s talk about multiple approaches we take at Rocket.net and some of what we\u2019ve learned over the years. 

\n\n\n\n

Like most providers, we initially operated on the premise of \u201cwhat if?\u201d and analyzed how we would be able to react to various scenarios. Over time, \u201cwhat if it happens\u201d has turned into \u201cwhen it happens\u201d and this new way of thinking has resulted in what I consider one of the most advanced deployments of my career.

\n\n\n\n

The thing that keeps me up most at night is uptime and data integrity for our customers. Our customers trust us with millions and millions of dollars worth of business, not to mention their livelihoods, so this is something we take very seriously.

\n\n\n\n

WordPress Website Backups

\n\n\n\n

This is arguably one of the most common checkboxes across all hosting/service providers, but also the most overlooked – WordPress Website Backups. 

\n\n\n\n

Since Rocket.net\u2019s inception, we have been iterating through various backup solutions and ultimately chose to standardize on a solution powered by JetBackup. 

\n\n\n\n

JetBackup combined with Wasabi object storage turned out to be an incredible solution for our customers when they needed to do one off restores. Thanks to JetBackup, we run daily backups of all files and databases allowing customers to do a point in time restore in just minutes.

\n\n\n\n

Since we run incremental backups, JetBackup will do an incremental restore to get the site back to how it was at that point in time, including a rollback of the database. This works amazingly well as it typically doesn\u2019t involve a massive amount of data. Not that massive amounts of data are problematic to restore, but WordPress has a lot of very small files and it can be time consuming.

\n\n\n\n

With that said, our team and customers have been very happy with the results JetBackup produces in time of need, but it does have some disadvantages when it comes to a disaster recovery scenario. 

\n\n\n\n

With JetBackup storing data in S3 compatible storage, it can be very limited on how rapidly a full restore can take in a disaster scenario.

\n\n\n\n

So in the end, this backup effectively enables our customers to restore anything on their WordPress site from files to the database to any point in time, but doesn\u2019t solve the issue of restoring an entire host node.

\n\n\n\n

Single Points of Failure

\n\n\n\n

Another problem we wanted to solve, as amazing as JetBackup is, we still had a single point of failure. When using only one backup provider, you are relying on a single set of backups. 99.999% of the time this is totally okay, but things happen. Having only one set of backups can create a massive issue at the most critical of time, so at Rocket.net, we wanted to ensure we had redundant backups. 

\n\n\n\n

Earlier, I talked about how we all strive for 100% uptime and how things can happen that are out of our control. Well, the same goes for backup storage, and we\u2019ve seen it first hand.

\n\n\n\n

On January 21, 2024, our backup storage provider, Wasabi, had an issue in their us-east-1 data center:

\n\n\n\n
\"Disaster
\n\n\n\n


Now, this issue occurred after the daily backup ran which is great until you need to restore something. Unfortunately, a customer of ours urgently needed to restore a staging website that was accidentally deleted, and they needed to restore it ASAP so that they could launch a project on time.

\n\n\n\n

Most companies would simply tell the customer to wait, but we\u2019re not most companies. How did Rocket.net solve the problem for our customer?

\n\n\n\n

Introducing: Rocket.net Platform Backups

\n\n\n\n

In the last few months, we\u2019ve quietly been working with another backup vendor in parallel to our JetBackup system. That vendor is Acronis.

\n\n\n\n

Acronis offers an enterprise backup solution that integrates directly with our private cloud orchestration software, Virtuozzo. How does it work?

\n\n\n\n

Acronis runs a snapshot of every Virtual Machine at Rocket.net every few hours. These snapshots are an exact point in time copy of the Virtual Machine at the block level. This backup process runs outside of the virtual machine and is able to securely store the entire copy of the Virtual Machine in the encrypted Acronis Cloud. 

\n\n\n\n

How did we use this to solve the problem for our customer? Earlier, we talked about how Wasabi had an outage in us-east-1. While this did not impact our service delivery, it did prevent customers from temporarily restoring backups. This is a major problem, but is now solved by our Platform Backups.

\n\n\n\n

Using this second tier of backups with Acronis, we were able to pull the staging files securely from the Acronis Cloud and make them available to our customer within minutes

\n\n\n\n

That\u2019s right! We had a backup provider fail, so we were able to turn to our other backup source and save the day. What did our customer think?

\n\n\n\n
\"Rocket.net
\n\n\n\n


We\u2019re confident that this won\u2019t be the last time a customer benefits from these redundant backups, now fully integrated into the Rocket.net platform.

\n\n\n\n

The other big benefit our Platform Backups provide is the ability to restore an entire host node (roughly 1.6TB) in 150 minutes or less. You read that right, we\u2019re able to completely restore any of our Virtual Machines in 150 minutes or less by doing a full restore to a brand new node. The best part? The maximum window for data loss is a mere five hours! 

\n\n\n\n

On our Enterprise plans, our customers receive hourly Platform Backups, resulting in their maximum window of exposure to 60 minutes. It gets even better, in our weekly integrity testing, it takes an average of 8 minutes to completely restore an Enterprise node from its backup.

\n\n\n\n\"Looking\n\n\n\n


Our Enterprise customers can now be back online in minutes in the event of a disaster. Whether a data center catches fire, the internet goes dark in a region, we have you back up and running in minutes.

\n\n\n\n

Putting Disaster Recovery Into Action Saves A Customer\u2019s Day

\n\n\n\n

Case in point: A few weeks ago, our Phoenix data center had a network issue that lasted just under 60 minutes. Typically 60 minutes or so isn\u2019t the end of the world on our platform all thanks to our Enterprise CDN and Full Page Caching. Our customers see a 98%+ cache hit ratio on our platform, so the only time they really see an issue is if they\u2019re doing dynamic requests such as writing new posts.

\n\n\n\n

But in this case, we had an enterprise customer that manages one of the largest food blogs in the world. Since the Platform Backup was located securely in the Acronis Cloud, we were able to restore that website to another data center in minutes so this customer could continue to write articles to continue to generate revenue.

\n\n\n\n

This kind of flexibility is unheard of in the web hosting world, and yet we made it happen for our customer because it was the right thing to do.

\n\n\n\n

Always Putting Customers First at Rocket.net

\n\n\n\n

We\u2019re beyond excited to provide this multi-tiered backup and disaster recovery solution to all of our customers. Not only does this help us to ensure the safety of our customer\u2019s businesses with extra layers of backups, but it allows us to provide our customers with the fastest recovery time in the industry right when it counts the most: In the middle of an outage.

\n\n\n\n

What\u2019s more, all of this is available on our entire platform at no additional cost. Customers don\u2019t have to turn anything on, we handle everything automatically. That means our customers can sleep better at night, having peace of mind, knowing that they aren\u2019t just at the fastest WordPress host on the planet, but that Rocket.net disaster recovery plans are second to none.

\n\n\n\n\n\n

\n", "content_text": "Let\u2019s talk about the thing no one ever wants to talk about in tech: disasters. No matter which cloud, container, or bare metal infrastructure you\u2019re on, 100% uptime is just not realistic. Why not?\n\n\n\nAs much as we all strive for 100% uptime, things can happen – especially around holidays for some reason! In my twenty-two year career, I\u2019ve seen data center providers catch on fire, server chassis completely die, storage filers go down for days, you name it.\n\n\n\nThen, this fancy new technology came to market: \u201ccloud\u201d.\n\n\n\nYou see, what everyone originally thought about cloud computing was that a bunch of nodes would work together to create high availability and ultimately achieve 100% uptime. The problem? Reality set in. One hundred percent uptime isn\u2019t always possible, especially when it comes to things like networking and power delivery.\n\n\n\nI can\u2019t tell you how many times in my career I\u2019ve had infrastructure folks tell me \u201cOur platform should be just like Google\u2019s: If one rack goes down, we leave and continue to operate on the other rack.\u201d But making this happen outside of a single application (like Google at the time) has about the same odds as winning the lottery.\n\n\n\nIn fact, every time I\u2019ve seen a company try to do something \u201chigh-availability\u201d in an uncontrolled application environment (web hosting for example) it\u2019s had the exact opposite effect. If you don\u2019t believe me, just ask any sysadmin who\u2019s had to manage a Ceph cluster at scale before. It\u2019s not trivial. \n\n\n\nAs we go through this post, we\u2019re going to focus on some game changing functionality on the Rocket.net Platform:\n\n\n\n\nCustomers have two sets of encrypted backups\n\n\n\nEvery Virtual Machine runs a snapshot every 1-5 hours\n\n\n\nEnterprise nodes run snapshots every hour\n\n\n\nRestores can take place from either backup source\n\n\n\nFull server recovery in minutes\n\n\n\n\nSo let\u2019s dive in!\n\n\n\nThe Internet. It fails. A lot.\n\n\n\nFirst, let\u2019s talk about what can and has gone wrong on the Internet. \n\n\n\nThere are many points of failure when it comes to the Internet. I\u2019ve seen Amazon go down for 12 hours in us-east and affect the entire world. I’ve seen CDN platforms deploy bad code and take massive amounts of the Internet offline. No one or no thing is perfect. But one thing I admire about companies like Cloudflare is their ability to be fully transparent and learn from their failures to prevent them from happening again. Because sometimes you just don’t know what you don\u2019t know until you have to live through it.\n\n\n\nSo what kind of issues have we seen at Rocket.net? The single biggest contributor to any service disruptions we\u2019ve had can always be tracked back to network and/or power. Networking and power are completely out of our control, yet they are the two most crucial items when it comes to running servers.\n\n\n\nJust this past weekend, one of our data centers had a leak on an edge route and we were seeing 1.5% packet loss and random failed requests from Cloudflare. These can often be the trickiest problems to narrow down, but thankfully we\u2019ve done this once or twice and knew exactly what to provide our vendors with to track the issue and it was resolved promptly. \n\n\n\nA few years ago, we had a rack lose power in Singapore. Normally this would not be a big deal, except the power flickered back on, and during boot, the power went out again. This caused bad writes to all the disks and ultimately corrupted the boot loader, leaving the server unbootable. Yeah, not good! While every server we run operates with two disks constantly mirroring (RAID-1), a bad write is a bad write and replicated to both. You could have six disks, it\u2019s still going to corrupt the actual data.\n\n\n\nSo, in a case like the above, you could do what we did: Have the data center hot swap new drives into the chassis and restore your data to the new drives. But that\u2019s not always possible! And if you say \u201cwell Ben, that\u2019s why we use shared network storage\u201d, my reply to that would be \u201cGood Luck!\u201d\n\n\n\nYes, network storage can be reliable (Google does a great job at it) but it can also fail, and in many cases, recovery can take not just hours, but days. In fact, I was at a company where I watched one filer go down for 48 hours, taking down 70,000 websites with it. We completely relaunched hosting in 2013 at this company and I still had to argue against shared storage after watching that massive outage.\n\n\n\nThe reality is, no matter how you deploy WordPress, there is always going to be a single point of failure at the origin. Whether it’s a single VPS or 1,000 containers, the network and power to your origin can fail at any time, not to mention hardware can fail at any time.\n\n\n\nToday, I can truly say we are prepared for these failures at Rocket.net and am excited to walk you through exactly how prepared we really are.\n\n\n\nHow Rocket.net Handles WordPress and Platform Backups\n\n\n\nFirst, let\u2019s talk about multiple approaches we take at Rocket.net and some of what we\u2019ve learned over the years. \n\n\n\nLike most providers, we initially operated on the premise of \u201cwhat if?\u201d and analyzed how we would be able to react to various scenarios. Over time, \u201cwhat if it happens\u201d has turned into \u201cwhen it happens\u201d and this new way of thinking has resulted in what I consider one of the most advanced deployments of my career.\n\n\n\nThe thing that keeps me up most at night is uptime and data integrity for our customers. Our customers trust us with millions and millions of dollars worth of business, not to mention their livelihoods, so this is something we take very seriously.\n\n\n\nWordPress Website Backups\n\n\n\nThis is arguably one of the most common checkboxes across all hosting/service providers, but also the most overlooked – WordPress Website Backups. \n\n\n\nSince Rocket.net\u2019s inception, we have been iterating through various backup solutions and ultimately chose to standardize on a solution powered by JetBackup. \n\n\n\nJetBackup combined with Wasabi object storage turned out to be an incredible solution for our customers when they needed to do one off restores. Thanks to JetBackup, we run daily backups of all files and databases allowing customers to do a point in time restore in just minutes.\n\n\n\nSince we run incremental backups, JetBackup will do an incremental restore to get the site back to how it was at that point in time, including a rollback of the database. This works amazingly well as it typically doesn\u2019t involve a massive amount of data. Not that massive amounts of data are problematic to restore, but WordPress has a lot of very small files and it can be time consuming.\n\n\n\nWith that said, our team and customers have been very happy with the results JetBackup produces in time of need, but it does have some disadvantages when it comes to a disaster recovery scenario. \n\n\n\nWith JetBackup storing data in S3 compatible storage, it can be very limited on how rapidly a full restore can take in a disaster scenario.\n\n\n\nSo in the end, this backup effectively enables our customers to restore anything on their WordPress site from files to the database to any point in time, but doesn\u2019t solve the issue of restoring an entire host node.\n\n\n\nSingle Points of Failure\n\n\n\nAnother problem we wanted to solve, as amazing as JetBackup is, we still had a single point of failure. When using only one backup provider, you are relying on a single set of backups. 99.999% of the time this is totally okay, but things happen. Having only one set of backups can create a massive issue at the most critical of time, so at Rocket.net, we wanted to ensure we had redundant backups. \n\n\n\nEarlier, I talked about how we all strive for 100% uptime and how things can happen that are out of our control. Well, the same goes for backup storage, and we\u2019ve seen it first hand.\n\n\n\nOn January 21, 2024, our backup storage provider, Wasabi, had an issue in their us-east-1 data center:\n\n\n\n\n\n\n\nNow, this issue occurred after the daily backup ran which is great until you need to restore something. Unfortunately, a customer of ours urgently needed to restore a staging website that was accidentally deleted, and they needed to restore it ASAP so that they could launch a project on time.\n\n\n\nMost companies would simply tell the customer to wait, but we\u2019re not most companies. How did Rocket.net solve the problem for our customer?\n\n\n\nIntroducing: Rocket.net Platform Backups\n\n\n\nIn the last few months, we\u2019ve quietly been working with another backup vendor in parallel to our JetBackup system. That vendor is Acronis.\n\n\n\nAcronis offers an enterprise backup solution that integrates directly with our private cloud orchestration software, Virtuozzo. How does it work?\n\n\n\nAcronis runs a snapshot of every Virtual Machine at Rocket.net every few hours. These snapshots are an exact point in time copy of the Virtual Machine at the block level. This backup process runs outside of the virtual machine and is able to securely store the entire copy of the Virtual Machine in the encrypted Acronis Cloud. \n\n\n\nHow did we use this to solve the problem for our customer? Earlier, we talked about how Wasabi had an outage in us-east-1. While this did not impact our service delivery, it did prevent customers from temporarily restoring backups. This is a major problem, but is now solved by our Platform Backups.\n\n\n\nUsing this second tier of backups with Acronis, we were able to pull the staging files securely from the Acronis Cloud and make them available to our customer within minutes. \n\n\n\nThat\u2019s right! We had a backup provider fail, so we were able to turn to our other backup source and save the day. What did our customer think?\n\n\n\n\n\n\n\nWe\u2019re confident that this won\u2019t be the last time a customer benefits from these redundant backups, now fully integrated into the Rocket.net platform.\n\n\n\nThe other big benefit our Platform Backups provide is the ability to restore an entire host node (roughly 1.6TB) in 150 minutes or less. You read that right, we\u2019re able to completely restore any of our Virtual Machines in 150 minutes or less by doing a full restore to a brand new node. The best part? The maximum window for data loss is a mere five hours! \n\n\n\nOn our Enterprise plans, our customers receive hourly Platform Backups, resulting in their maximum window of exposure to 60 minutes. It gets even better, in our weekly integrity testing, it takes an average of 8 minutes to completely restore an Enterprise node from its backup.\n\n\n\n\n\n\n\nOur Enterprise customers can now be back online in minutes in the event of a disaster. Whether a data center catches fire, the internet goes dark in a region, we have you back up and running in minutes.\n\n\n\nPutting Disaster Recovery Into Action Saves A Customer\u2019s Day\n\n\n\nCase in point: A few weeks ago, our Phoenix data center had a network issue that lasted just under 60 minutes. Typically 60 minutes or so isn\u2019t the end of the world on our platform all thanks to our Enterprise CDN and Full Page Caching. Our customers see a 98%+ cache hit ratio on our platform, so the only time they really see an issue is if they\u2019re doing dynamic requests such as writing new posts.\n\n\n\nBut in this case, we had an enterprise customer that manages one of the largest food blogs in the world. Since the Platform Backup was located securely in the Acronis Cloud, we were able to restore that website to another data center in minutes so this customer could continue to write articles to continue to generate revenue.\n\n\n\nThis kind of flexibility is unheard of in the web hosting world, and yet we made it happen for our customer because it was the right thing to do.\n\n\n\nAlways Putting Customers First at Rocket.net\n\n\n\nWe\u2019re beyond excited to provide this multi-tiered backup and disaster recovery solution to all of our customers. Not only does this help us to ensure the safety of our customer\u2019s businesses with extra layers of backups, but it allows us to provide our customers with the fastest recovery time in the industry right when it counts the most: In the middle of an outage.\n\n\n\nWhat\u2019s more, all of this is available on our entire platform at no additional cost. Customers don\u2019t have to turn anything on, we handle everything automatically. That means our customers can sleep better at night, having peace of mind, knowing that they aren\u2019t just at the fastest WordPress host on the planet, but that Rocket.net disaster recovery plans are second to none.", "date_published": "2024-01-24T14:48:36+00:00", "date_modified": "2024-01-24T17:02:14+00:00", "authors": [ { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" } ], "author": { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2024/01/WordPress-Disaster-Recovery.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=3948", "url": "https://rocket.net/blog/cloudflare-edge-analytics-for-wordpress/", "title": "Introducing: Cloudflare Edge Analytics For WordPress", "content_html": "\n

As the first platform to take an edge-first approach to WordPress Hosting, we strive to provide our customers with as much data and insight as possible.

\n\n\n\n

Today, I’m happy to share that we’re taking our reporting a step further by providing full analytics directly from the Cloudflare Enterprise edge directly inside of our portal.

\n\n\n\n
\"Cloudflare
\n\n\n\n

Edge Analytics: How to view your Edge Analytics

\n\n\n\n

One logged in to your Rocket.net account, simply click Manage on the site you would like to view your edge analytics for, then click the Reporting Icon

\n\n\n\n
\"Rocket.net
\n\n\n\n

Once on the Reporting tab, you’ll default to our new Edge Analytics report on the Overview tab with quick access to drill down into both the CDN and WAF as well. Getting Cloudflare Enterprise reporting is an unique feature that many of our customers have asked for, we’re pleased to get this new powerful reporting added to your dashboard.

\n\n\n\n

What’s the difference between Google Analytics and Edge Reporting?

\n\n\n\n

Customers new to Rocket.net often ask “Why does the Rocket.net Dashboard show more visitors than Google Analytics does?”

\n\n\n\n

The answer lays in how Google Analytics counts visitors versus how Rocket.net tracks visitors. In fact, you might say that Google Analytics and Rocket.net don’t track the same things exactly.

\n\n\n\n

How Google Analytics Tracks Visitors

\n\n\n\n

Google Analytics tracks visitors that have JavaScript enabled. This generally means that the visitor being tracked is a human who is using a standard web browser, be it on a mobile device, laptop, or desktop PC. Google is focused on helping you understand all the statistics surrounding the people that visit your website. But, these aren’t the only visitors to your website, and that’s where Rocket.net is different.

\n\n\n\n

Rocket.net: Tracking All Visitors

\n\n\n\n

Tracking visitors who have JavaScript enabled in their browser is a great way to track Humans visiting your site, but the truth of the matter is that it does not paint a clear picture of all visitors to your website. There are non-human visitors to your website: Bots, Crawlers, and other automations that visit your site on a regular basis.

\n\n\n\n

These bots and crawlers do not have JavaScript enabled, and so Google Analytics does not count them because they are not human visitors. Google Analytics is a marketing tool that is only interested in gathering statistics about humans that can be turned into conversions.

\n\n\n\n

Although these automated visitors are not the same as human visitors, they still consume similar amounts of resources that a human would. Chief among these resource is Bandwidth. For this reason, Rocket.net tracks all visitors to your site, regardless of their nature. Any HTTP GET request made to your site gets tracked. At times, bots can represent a very large percentage of traffic, which correlates directly to what you’ll see on the Rocket.net Dashboard.

\n\n\n\n

After already launching Site User Roles for Selective Control Panel Access earlier this week, Edge Analytics another one of many new reports we have coming for Rocket.net.

\n\n\n", "content_text": "As the first platform to take an edge-first approach to WordPress Hosting, we strive to provide our customers with as much data and insight as possible.\n\n\n\nToday, I’m happy to share that we’re taking our reporting a step further by providing full analytics directly from the Cloudflare Enterprise edge directly inside of our portal.\n\n\n\n\n\n\n\nEdge Analytics: How to view your Edge Analytics\n\n\n\nOne logged in to your Rocket.net account, simply click Manage on the site you would like to view your edge analytics for, then click the Reporting Icon\n\n\n\n\n\n\n\nOnce on the Reporting tab, you’ll default to our new Edge Analytics report on the Overview tab with quick access to drill down into both the CDN and WAF as well. Getting Cloudflare Enterprise reporting is an unique feature that many of our customers have asked for, we’re pleased to get this new powerful reporting added to your dashboard.\n\n\n\nWhat’s the difference between Google Analytics and Edge Reporting?\n\n\n\nCustomers new to Rocket.net often ask “Why does the Rocket.net Dashboard show more visitors than Google Analytics does?”\n\n\n\nThe answer lays in how Google Analytics counts visitors versus how Rocket.net tracks visitors. In fact, you might say that Google Analytics and Rocket.net don’t track the same things exactly.\n\n\n\nHow Google Analytics Tracks Visitors\n\n\n\nGoogle Analytics tracks visitors that have JavaScript enabled. This generally means that the visitor being tracked is a human who is using a standard web browser, be it on a mobile device, laptop, or desktop PC. Google is focused on helping you understand all the statistics surrounding the people that visit your website. But, these aren’t the only visitors to your website, and that’s where Rocket.net is different.\n\n\n\nRocket.net: Tracking All Visitors\n\n\n\nTracking visitors who have JavaScript enabled in their browser is a great way to track Humans visiting your site, but the truth of the matter is that it does not paint a clear picture of all visitors to your website. There are non-human visitors to your website: Bots, Crawlers, and other automations that visit your site on a regular basis.\n\n\n\nThese bots and crawlers do not have JavaScript enabled, and so Google Analytics does not count them because they are not human visitors. Google Analytics is a marketing tool that is only interested in gathering statistics about humans that can be turned into conversions.\n\n\n\nAlthough these automated visitors are not the same as human visitors, they still consume similar amounts of resources that a human would. Chief among these resource is Bandwidth. For this reason, Rocket.net tracks all visitors to your site, regardless of their nature. Any HTTP GET request made to your site gets tracked. At times, bots can represent a very large percentage of traffic, which correlates directly to what you’ll see on the Rocket.net Dashboard.\n\n\n\nAfter already launching Site User Roles for Selective Control Panel Access earlier this week, Edge Analytics another one of many new reports we have coming for Rocket.net.", "date_published": "2023-02-07T13:37:06+00:00", "date_modified": "2023-05-12T15:55:07+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2023/02/edge-analytics.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/?p=3867", "url": "https://rocket.net/blog/wordpress-site-user-roles-for-selective-control-panel-access/", "title": "Introducing: Site User Roles for Selective Control Panel Access", "content_html": "\n

We’re kicking 2023 off with a bang here at Rocket.net by launching our all-new Site User Roles feature update.

\n\n\n\n

Since the beginning, customers have always been able to create sub-users on their account, but that meant they had access to all of their sites. What if you had a developer or customer that only needed access to a specific WordPress site’s control panel?

\n\n\n\n

Today, that is all possible with our easy to use Site Users feature. Site Users can be thought of like inviting a collaborator to a specific site where access can be revoked at any time.

\n\n\n\n

But wait… what if you don’t want it to be branded Rocket.net?! I’m glad you asked! When inviting a Site User to manage a WordPress site on your account, they will receive an email from a white-label domain with links to an unbranded URL for accessing the control panel.

\n\n\n\n

Site User Roles: How to invite a user to a specific WordPress site

\n\n\n\n

Once logged in to your Rocket.net account, simply look for the new Users section under the Overview tab for your site:

\n\n\n\n
\"Site
\n\n\n\n

Once here, you can click Add Site User to invite a user to your site.

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\"It's
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The best part? Site Users are roaming profiles throughout all of Rocket.net. Once your Site User accepts their invite and sets a password, they can easily be granted access to any site on Rocket.net. This is especially powerful for agencies that want to provide selective access to individual sites.

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How Site Users access the WordPress Control Panel

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Once their initial invite to the control panel is accepted, Site Users will be able to login to the white-label control panel:

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\"Once
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Once logged in, Site Users will be able to see a list of pending invites as well as sites they can manage:

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\"Once
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Finally, Site Users will be able to effortlessly manage the site(s) they have access to with just a click:

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\"Rocket
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What’s next?

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While this feature may seem like a no-brainer, we always try to take them to the next level. Today, this feature is already completely white-labeled to protect your brand, but soon you’ll even be able to upload a logo and completely customize the Site User control panel!

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Stay tuned for more announcements!

\n\n\n", "content_text": "We’re kicking 2023 off with a bang here at Rocket.net by launching our all-new Site User Roles feature update.\n\n\n\nSince the beginning, customers have always been able to create sub-users on their account, but that meant they had access to all of their sites. What if you had a developer or customer that only needed access to a specific WordPress site’s control panel? \n\n\n\nToday, that is all possible with our easy to use Site Users feature. Site Users can be thought of like inviting a collaborator to a specific site where access can be revoked at any time.\n\n\n\nBut wait… what if you don’t want it to be branded Rocket.net?! I’m glad you asked! When inviting a Site User to manage a WordPress site on your account, they will receive an email from a white-label domain with links to an unbranded URL for accessing the control panel.\n\n\n\nSite User Roles: How to invite a user to a specific WordPress site\n\n\n\nOnce logged in to your Rocket.net account, simply look for the new Users section under the Overview tab for your site:\n\n\n\n\n\n\n\nOnce here, you can click Add Site User to invite a user to your site. \n\n\n\n\n\n\n\nThe best part? Site Users are roaming profiles throughout all of Rocket.net. Once your Site User accepts their invite and sets a password, they can easily be granted access to any site on Rocket.net. This is especially powerful for agencies that want to provide selective access to individual sites.\n\n\n\nHow Site Users access the WordPress Control Panel\n\n\n\nOnce their initial invite to the control panel is accepted, Site Users will be able to login to the white-label control panel:\n\n\n\n\n\n\n\nOnce logged in, Site Users will be able to see a list of pending invites as well as sites they can manage:\n\n\n\n\n\n\n\nFinally, Site Users will be able to effortlessly manage the site(s) they have access to with just a click:\n\n\n\n\n\n\n\n\n\n\n\nWhat’s next?\n\n\n\nWhile this feature may seem like a no-brainer, we always try to take them to the next level. Today, this feature is already completely white-labeled to protect your brand, but soon you’ll even be able to upload a logo and completely customize the Site User control panel!\n\n\n\nStay tuned for more announcements!", "date_published": "2023-02-01T14:46:02+00:00", "date_modified": "2023-05-12T15:57:34+00:00", "authors": [ { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" } ], "author": { "name": "Ben Gabler", "url": "https://rocket.net/author/ben-gabler-rocket/", "avatar": "https://secure.gravatar.com/avatar/20a5631c229cd6cc54daabf0ace5d9f2?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2023/02/Site-Users-min.png", "tags": [ "Product Updates" ] }, { "id": "https://rocket.net/2022/10/04/automated-wordpress-backup-restores/", "url": "https://rocket.net/blog/automated-wordpress-backup-restores/", "title": "Introducing: Enhanced Automated WordPress Backup Restores", "content_html": "\n

As always, we’re hard at work here at Rocket.net to deliver features that better our customer experience on the platform.

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Over the past few months we’ve received a lot of feedback around automated WordPress backup restores that would help simplify and improve customer workflows. Today, I’m happy to share we’ve made some major enhancements to restoring automated backups.

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How to restore WordPress backups easily!

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First, we’ve now made restoring your backups more granular. In 90% of support cases, it’s not necessary to do a full restore, but a partial restore (usually the plugins folder or just the database):

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\"How
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As seen above, customers can choose from the following when restoring an automated backup:

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On top of making things more granular, we’ve also sped restores up in many cases by 10-20x!

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Can I restore automated WordPress backups for staging sites? You bet…

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Oh I also forgot… another massive improvement, customers can now restore automated backups for staging as well! This was something our customers asked for and now can do directly from the Rocket control panel.

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If you have any questions about the new backup restore system please do not hesitate to give us a shout.

\n\n\n", "content_text": "As always, we’re hard at work here at Rocket.net to deliver features that better our customer experience on the platform. \n\n\n\nOver the past few months we’ve received a lot of feedback around automated WordPress backup restores that would help simplify and improve customer workflows. Today, I’m happy to share we’ve made some major enhancements to restoring automated backups.\n\n\n\nHow to restore WordPress backups easily!\n\n\n\nFirst, we’ve now made restoring your backups more granular. In 90% of support cases, it’s not necessary to do a full restore, but a partial restore (usually the plugins folder or just the database):\n\n\n\n\n\n\n\nAs seen above, customers can choose from the following when restoring an automated backup:\n\n\n\n\nPlugins\n\n\n\nThemes\n\n\n\nAll Files\n\n\n\nDatabase\n\n\n\n\nOn top of making things more granular, we’ve also sped restores up in many cases by 10-20x!\n\n\n\nCan I restore automated WordPress backups for staging sites? You bet…\n\n\n\nOh I also forgot… another massive improvement, customers can now restore automated backups for staging as well! This was something our customers asked for and now can do directly from the Rocket control panel.\n\n\n\nIf you have any questions about the new backup restore system please do not hesitate to give us a shout.", "date_published": "2022-10-04T13:09:29+00:00", "date_modified": "2023-05-12T17:19:08+00:00", "authors": [ { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" } ], "author": { "name": "Jeff Trumble", "url": "https://rocket.net/author/jeff-trumble/", "avatar": "https://secure.gravatar.com/avatar/8bd1daa25bd1ce58afd607da007b6210?s=512&d=mm&r=g" }, "image": "https://rocket.net/wp-content/uploads/2022/11/Backup-Upgrade-min.png", "tags": [ "backups", "web hosting", "wordpress", "WordPress Hosting", "Product Updates" ] } ] }